All payments through the Website are to be made by payment card, ewallet or via Online Banking. Once you confirm to us through the Website that you wish to proceed with your donation your transaction will be processed through our payment services provider, iPay88. By confirming that you wish to proceed with your donation you authorize iPay88 to request funds from your credit card, ewallet or bank.
Donations made to Dong Zong will not be applicable for tax deduction. We will still issue a donation receipt through email to confirm your donation amount. Thank you for your generosity.
For any inquiry related to donation, kindly contact us at +603-87362337 or email [email protected]
您的捐款将不适用于减免税务。 我们将通过电子邮件给予收据，您可以透过收据确认捐款金额。任何关于捐款的疑问，请致电+ 603-87362337或发送电邮至[email protected]与我们联系。
We are grateful for your donation and support of our organization. Donations are normally non-refundable but there are circumstances in which refunds will be made is where unauthorized use of your payment card is proved or you have made an error in making your donation about contributing to our organization.
If you have made an error in making your donation or unauthorized use of your payment through the online payment gateway, please notify us within three (3) working day from the date of transaction (the date the donation was made) and we will honour your request.
Refunds are returned using the original method of payment. If you made your donation by credit card, your refund will be credited to that same credit card.
To request a refund, please contact our finance department at: +603-8736 2337. Alternatively, send us your information such as full name, contact number and slip(s) related to the payment to [email protected] Please note that requests made later than three (3) working day of your donation will not be handled.
请致电 +603-8736 2337联系董总财务局要求退款事宜。或者，